The Cool-Lux Promise
Cool-Lux knows how important it is to have reliable equipment. When you’re with a client on a shoot is no time to find a weak link with your gear. Time is too valuable, and shoots are too short as it is. We believe we manufacture the best lighting equipment and we stand behind our products, our service, and you—our customer.
Cool-Lux warrants that its products (other than those products, which by their nature, are consumed), under normal use, in accordance with operating instructions, will perform to the specifications published by Cool-Lux at the time of purchase, for the following periods, from the date of purchase by the consumer.
Five Years: with respect to stands and booms.
Two Years: with respect to lighting fixtures.
One Year: with respect to all other products. Battery Belts (material / electronics).
90 days: Battery (Actual)
Cool-Lux warrants that those products, which by their nature are consumed, such as gels and lamps, under normal use, in accordance with instructions for use, will perform to the specifications published by Cool-Lux at the time of purchase. In the event of a defect reported by the consumer within the applicable time period, if any, Cool-Lux will, at its option, replace or repair the defective merchandise at no charge to the consumer for either parts or labor. The consumer should be aware that Cool-Lux does not manufacture lamps and therefore makes no warranty with respect to these products. Lamp guarantee, no D.O.A. However, the warranty of the manufacturer of such products, if any, shall be assigned to consumer if permitted by such manufacturer.